Contact Us

If you wish to contact us about anything that's on your mind, you've come to the right place. Please make sure you select the appropriate description of your inquiry from the below menu and include all the important information pertaining to your inquiry. Please note that for optimum compatibility you should have JavaScript enabled in your browser.

After submitting this form you will be emailed with a copy of your inquiry to the email address you have specified. If you don't get this auto-reply you have either specified an invalid email address or your email reader (or ISP) is falsely blocking the reply as SPAM because it is coming from an automated support system. In this case re-submit your inquiry specifying a valid email address and make sure that your SPAM filters are set up appropriately. Otherwise we have no way of replying to your inquiry.

Contact Form

Please choose the type of inquiry:

Your name:

Operating System you're using:

Reply email address (IMPORTANT!!!):

Note that if you do not provide a valid email address we have no way of contacting you - so make sure you double-check it for typos!

Your message:
Type your message here. Make sure you include your serial number if your inquiry is referring to a specific product that you have purchased.


Language note: Please use English or German language when writing us. Although we can process your inquiries in other popular languages, such as French and Spanish, it will take longer and we will only be able to respond in English

Postal Mail and Phone Contact Details

Prosoniq Products Software GmbH i.L.
Audio Research & Development
Gablonzer Str. 11
76185 Karlsruhe * Germany

Online shop contact:
++49 (0)721 96458-8204 (Asknet

Fax Contact:
Prosoniq Fax Line:
++49 (0) 721 160 79 92

US and foreign customers might need to drop the (0) and add one or two 0's for the ++ prefix

Internet main:

Liquidator: Stephan Bernsee
Amtsgericht Mannheim HRB 107764

Web Site Terms Of Use

Use of this website is subject to our Terms and Conditions