Contact Us If you wish to contact us about anything that's on your mind, you've come to the right place. Please make sure you select the appropriate description of your inquiry from the below menu and include all the important information pertaining to your inquiry. If you need help with any of our products please use our Online Support Form, which is available separately to better suit this type of inquiry and the associated technical information we need from you. Please note that for optimum compatibility you should have JavaScript enabled in your browser. Use our USER FORUM to discuss your experiences with other customers, ask questions and even get in touch with our software development team! IMPORTANT - PLEASE READ: After submitting this form you will be emailed with a copy of your inquiry to the email address you have specified. If you don't get this auto-reply you have either specified an invalid email address or your email reader (or ISP) is falsely blocking the reply as SPAM because it is coming from an automated support system. In this case re-submit your inquiry specifying a valid email address and make sure that your SPAM filters are set up appropriately. Otherwise we have no way of replying to your inquiry. Contact Form Please choose the type of inquiry: Product availability and pricing Lost serial number Change of address / email address Cannot login General product information Online shop questions Update / Crossgrade / License transfer Press / media related inquiries Broken link / web site related Downloading files OEM Licensing / technology transfer Employment opportunity none of the above / general help Your name: Operating System you're using: MacOS X PowerPC MacOS X Intel Windows ----------------- other ... Reply email address (IMPORTANT!!!): Note that if you do not provide a valid email address we have no way of contacting you - so make sure you double-check it for typos! Your message: Type your message here. Make sure you include your serial number if your inquiry is referring to a specific product that you have purchased.   Language note: Please use English or German language when writing us. Although we can process your inquiries in other popular languages, such as French and Spanish, it will take longer and we will only be able to respond in English Postal Mail and Phone Contact Details Prosoniq Products Software GmbH Audio Research & Development Gablonzer Str. 11 76185 Karlsruhe * Germany Online shop contact: ++49 (0)721 96458-8204 (Asknet Softwarehouse.biz) Email Fax Contact: Prosoniq Fax Line: ++49 (0) 721 160 79 92 US and foreign customers might need to drop the (0) and add one or two 0's for the ++ prefix Internet Internet main: http://www.prosoniq.com Internet: http://www.prosoniq.net Internet: http://www.prosoniq.co.uk Internet: http://www.sonicworx.com Internet: http://www.plugin-shop.com Geschaeftsfuehrer: Stephan Bernsee Amtsgericht Mannheim HRB 107764 Web Site Terms Of Use Use of this website is subject to our Terms and Conditions